System Integration

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We Save You Time
  • Eliminated 7 manual process for a time savings of 25 hours per month through adding automation.
  • Eliminated 12 hours of data entry time per month by the Finance Department staff through the setup of automation for recurring invoices and purchase orders.
  • Time savings of 150 hours per year through custom dashboard allowing tracking of contractor performance on inspections and plan reviews.
  • Eliminated 390 hours per year of staff time spent per permit on plan reviews due to automation and consolidation of information into a single system.
  • Saved 67 hours per year of staff time spent updating meter inventory and utility account meter information.
  • 80% reduction in manual entry (128 hours or 3 weeks annually) by Finance Department staff using automation to create fixed asset records.
We Provide Solutions
  • Established a process using bar code labels to scan and auto-attach PDFs of invoices to the record in the Finance System.
  • Designed a process to electronically receive delivered purchased items, eliminating manual review and approval processes.
  • Designed a process to automatically create service orders that include meter information.
  • Set up automation to update meter inventory and utility account information for new or exchanged meters.
  • Mobile deployment provided instant service to the customer at the point of contact.
  • Implemented an online portal allowing citizens to apply for permits online.
  • Created custom dashboards to allow tracking of third party contractor inspection & plan review performance.
  • Set up automation to flag requisitions as fixed assets for review by Finance Department staff.

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