RFP/Software Services

The selection and implementation of a new software solution can be a time-consuming and difficult undertaking.  Whether selecting a single software system or selecting and integrating multiple “best of breed” solutions, such purchases can be complex considering the automation, workflow, and organization wide systems integrations.  Baecore Group’s experienced project team can help you navigate the process to make a selection that supports your organization now and into the future.

Organization-wide Focus

A new software solution will need to support day-to-day activities in multiple departments across your organization, “play well” with existing technologies, and also provide functionality to meet the organization’s goals.  To support your selection of your software solution(s) we assist with the identification of cross-department needs and requirements and develop the overall plan for integration, while keeping in mind your organization’s strategic objectives.

RFP & Selection Management

From creating RFPs and Functional Requirements, to coordinating and managing your vendor demonstrations, Baecore Group can project manage your entire selection process. Baecore staff will ensure your respondents have the information they need in a timely fashion while maintaining the integrity of the selection process. This lets your team focus on evaluating the potential solutions that best meet your needs.

Foundation for a Strong Selection

Implementing improvements, such as a new software system, processes, or tools, are more than just an install of that solution.  It involves the integration of core processes with new and existing hardware and software solutions to provide business process improvement.  Our project methodology incorporates this “end-to-end” approach to provide you support and guidance to meet your objectives.


A good selection starts with a quality assessment.  To identify the solution that best fits your organization’s needs and objectives, it is necessary to clearly establish what those needs and objectives are. Completing a thorough assessment provides for gaining an understanding of the current processes, needs, objectives and opportunities to improve efficiencies, customer services, data transparency, and data access that are important to a successful solution process. This provides the foundation for identifying the needs and requirements to produce any selection documentation such as RFPs, Functional Requirements, and demonstration agendas

Strategic Plan

Baecore Group’s experienced project team will help you develop a strategy that goes beyond identifying functionality that you need. We will help you strategically determine how a new solution can best fit within your organization, take advantage of existing solutions, and ensure that any new software doesn’t provide redundancy. With a well-developed strategic plan Baecore can help your team maximize the return on your investment and evaluate the most cost effective solutions.

We Save You Time
  • Eliminated 7 manual process for a time savings of 25 hours per month through adding automation.
  • Eliminated 12 hours of data entry time per month by the Finance Department staff through the setup of automation for recurring invoices and purchase orders.
  • Time savings of 150 hours per year through custom dashboard allowing tracking of contractor performance on inspections and plan reviews.
  • Eliminated 390 hours per year of staff time spent per permit on plan reviews due to automation and consolidation of information into a single system.
  • Saved 67 hours per year of staff time spent updating meter inventory and utility account meter information.
  • 80% reduction in manual entry (128 hours or 3 weeks annually) by Finance Department staff using automation to create fixed asset records.
We Provide Solutions
  • Established a process using bar code labels to scan and auto-attach PDFs of invoices to the record int he Finance System.
  • Designed a process to electronically receive delivered purchased items, eliminating manual review and approval processes.
  • Designed a process to automatically create service orders that include meter information.
  • Set up automation to update meter inventory and utility account information for new or exchanged meters.
  • Mobile deployment provided instant service to the customer at the point of contact.
  • Implemented an online portal allowing citizens to apply for permits online.
  • Created custom dashboards to allow tracking of third party contractor inspection & plan review performance.
  • Set up automation to flag requisitions as fixed assets for review by Finance Department staff.

More Projects

Focused on Municipal Government

We are dedicated to bringing the productivity tools of big business to local government. Find out how we can provide your tailored solution.

Request More Information